Shipping and returns
Shipping
Every order ships next business day, Monday to Saturday, then arrives via USPS 2 to 5 business days anywhere in the US. Postage is worked out at checkout from USPS’s own rates for your address and the boxes your order packs into, and you choose the service and see the exact amount before you pay. It is not a flat fee. We ship to US addresses only.
A large order is packed into more than one box and ships as more than one parcel, each with its own tracking number. You are quoted the total for all of them before you pay.
If an order can’t ship when we say, we’ll email you before then with the new date, and you can cancel for a full refund.
Online orders stop at 50 bags. For more, email info@baristabrotherscoffee.com about a wholesale order.
Returns and refunds
Coffee is perishable, so we can’t accept returns on opened bags. If your order arrives damaged, goes missing, or isn’t what you ordered, email info@baristabrotherscoffee.com and we’ll replace it or refund you in full.
Refunds go back to the card or wallet you paid with, usually within 5 to 10 business days.